Last updated: 16th October 2025
Welcome to Kynetic SG (“we”, “us”, “our”).
These Terms of Service (“Terms”) govern your use of https://kyneticsg.com (the “Site”) and all products and services offered by Kynetic SG.
By visiting our Site or purchasing something from us, you agree to be bound by these Terms, including all additional terms, policies, and notices referenced herein.
By accessing or using this Site, you represent that you are at least the age of majority in your country of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
We reserve the right to refuse service to anyone for any reason at any time.
All purchases made through our Site are subject to availability and confirmation of the order price.
We reserve the right to limit the quantities of any products that we offer.
Product descriptions and prices are subject to change at any time without notice.
We make every effort to display product images and colors accurately, but variations may occur due to monitor settings.
We strive to provide accurate, up-to-date information on our Site. However, we are not responsible for typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors or update information without prior notice.
Our products, including but not limited to the Kynetic UltraRelief™ Neck Massager, are designed for general wellness and relaxation purposes only.
They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.
Use only as instructed in the product manual. Stop using immediately if you experience discomfort or irritation.
Please read our Legal Disclaimer and Refund Policy for more details.
All orders are processed in Singapore Dollars (SGD) unless otherwise stated.
We accept payments via secure payment gateways including credit/debit cards, PayPal, and Shopify Payments.
By submitting your payment, you represent that you are authorized to use the selected payment method.
Once your order is confirmed, you will receive an email confirmation. Orders cannot be modified after payment has been processed.
We currently ship within Singapore and selected international locations.
Estimated delivery times are provided for convenience and are not guaranteed.
Kynetic SG is not responsible for delays caused by courier partners or customs clearance.
Please review our Shipping Policy for more information.
Please refer to our Refund Policy for detailed information on returns, exchanges, and defective item handling.
We do not accept returns of opened or used wellness products for hygiene reasons.
All content on this Site — including logos, product names, images, text, graphics, and videos — are the property of Kynetic SG and are protected by applicable intellectual property laws.
You may not reproduce, distribute, or modify any materials from this Site without prior written consent.
If you submit testimonials, reviews, or other content to Kynetic SG, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, publish, and distribute such content for marketing and promotional purposes.
We reserve the right to remove any content deemed inappropriate, misleading, or offensive.
Certain content, products, and services available through our Site may include materials from third parties.
We are not responsible for the accuracy or legality of third-party content or websites linked from our Site.
To the fullest extent permitted by law, Kynetic SG and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from:
The use or inability to use our products or services
Any content errors or omissions
Any unauthorized access to your data or information
You agree that your use of our Site and products is at your sole risk.
You agree to indemnify and hold harmless Kynetic SG, its directors, employees, and affiliates from any claim or demand, including reasonable legal fees, arising out of your violation of these Terms or misuse of our Site or products.
These Terms of Service shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.
We reserve the right to update, change, or replace any part of these Terms by posting updates on this page.
Your continued use of the Site following such changes constitutes acceptance of those revisions.
For questions about these Terms of Service, please contact:
📧 support@kyneticsg.com
🌐 https://kyneticsg.com