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Privacy Policy

🔒 Privacy Policy

Last updated: 15th Oct 2025

Welcome to Kynetic SG (“we”, “us”, or “our”).
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from https://kyneticsg.com (“the Site”).


1️⃣ Information We Collect

We collect information to provide you with the best experience possible when shopping with us.

a. Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment information (processed securely via our payment partners such as Stripe or PayPal — we do not store credit card details)

  • Order history and preferences

b. Device Information

Automatically collected data when you browse our site:

  • IP address

  • Browser type, device type, and operating system

  • Pages viewed, time spent, and referring websites

  • Cookies and similar tracking technologies


2️⃣ How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including shipping and returns

  • Communicate with you about your order, promotions, or support requests

  • Improve our website experience and product offerings

  • Send marketing emails (only if you’ve opted in)

  • Comply with legal obligations


3️⃣ Sharing Your Information

We share your data only when necessary and always with trusted partners:

  • Shopify – our e-commerce platform

  • Payment processors (e.g., Stripe, PayPal) for secure transactions

  • Shipping partners for delivery fulfillment

  • Analytics tools (e.g., Google Analytics, Meta Pixel) to understand performance

  • Marketing platforms (e.g., Klaviyo, Mailchimp) if you subscribe to updates

We do not sell, rent, or trade your personal information.


4️⃣ Data Retention

We retain your information only as long as necessary to:

  • Complete transactions

  • Comply with tax, accounting, and legal requirements

  • Improve customer experience

You can request deletion of your data anytime (see Section 7).


5️⃣ Cookies

Cookies help us improve your shopping experience by remembering your preferences and cart contents.
You can disable cookies via your browser, but some site functions may not work properly.


6️⃣ Security

We use SSL encryption, secure hosting, and industry-standard safeguards to protect your data.
However, please note that no online transmission is 100% secure.


7️⃣ Your Rights

Under Singapore’s Personal Data Protection Act (PDPA), you have the right to:

  • Access, correct, or request deletion of your personal data

  • Withdraw consent for marketing communications

  • Request information on how your data is used

To exercise these rights, contact us at:
📩 Support@Kyneticsg.com


8️⃣ International Transfers

If you access our site outside Singapore, your information may be transferred to systems located in Singapore or other regions where our partners operate. We ensure your data is handled securely in accordance with applicable laws.


9️⃣ Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The revised version will always be posted on this page with the updated date.


10️⃣ Contact Us

For questions, feedback, or privacy-related requests, please contact:
📧 Kyneticsg.com

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