Thank you for shopping with Kynetic SG.
We value your trust and want you to be fully satisfied with your purchase. Please read our refund and return policy carefully before placing an order.
The product is unused, unopened, and in its original packaging.
Proof of purchase (order number, invoice, or receipt) is provided.
The item is not a final sale, clearance, or promotional product.
If more than 7 days have passed since delivery, unfortunately, we cannot offer a refund or exchange.
Due to hygiene and safety reasons, the following items cannot be returned once opened:
If you receive a defective or faulty item:
Contact us at [support@kyneticsg.com] within 7 days of receiving your order.
Include your order number, photo/video proof, and a short description of the issue.
We reserve the right to inspect the product before confirming a replacement or refund.
We replace items only if they are defective or damaged.
If you need to exchange an item for the same product, email us at [support@kyneticsg.com] with your order number and details.
Customers are responsible for their own return shipping costs.
We recommend using a trackable shipping method to ensure your item reaches us safely.
If you haven’t received your refund yet:
For all return, refund, or exchange inquiries, please contact our support team:
📧 support@kyneticsg.com
🌐 https://kyneticsg.com