Refund Policy

Last updated: 16th Oct 2025

Thank you for shopping with Kynetic SG.
We value your trust and want you to be fully satisfied with your purchase. Please read our refund and return policy carefully before placing an order.

1️⃣ Eligibility for Returns

We accept returns and exchanges within 7 days of receiving your order under the following conditions:

If more than 7 days have passed since delivery, unfortunately, we cannot offer a refund or exchange.

2️⃣ Non-Returnable Items

Due to hygiene and safety reasons, the following items cannot be returned once opened:

Please ensure you check the product specifications and compatibility before confirming your purchase.

3️⃣ Defective or Faulty Items

If you receive a defective or faulty item:

We reserve the right to inspect the product before confirming a replacement or refund.

4️⃣ Refunds (if applicable)

5️⃣ Exchanges (if applicable)

We replace items only if they are defective or damaged.
If you need to exchange an item for the same product, email us at [support@kyneticsg.com] with your order number and details.

6️⃣ Return Shipping

7️⃣ Late or Missing Refunds

If you haven’t received your refund yet:

8️⃣ Contact Us

For all return, refund, or exchange inquiries, please contact our support team:
📧 support@kyneticsg.com
🌐 https://kyneticsg.com